COVID-19 and North Pole Express Ticket Sales
Ensuring the health and safety of our crew members and our passengers may be the greatest gift we can give this Christmas. In light of the lingering public health concerns at this time, North Pole Express ticket sales for this year are currently on hold. Please check back here and follow us via social media for further updates!
Join us for a magical trip to the North Pole!
“All Aboard!”, calls the conductor, and your family's magical journey to the North Pole begins! Through the dark night, the North Pole Express makes its way by starlight to the top of the world. Along the way, you'll hear the LIVE telling of a whimsical Christmas story, sing your favorite holiday songs and watch out the windows for the lights of the North Pole.
Visit the Home of the Toymaker himself
Upon the train’s arrival and full stop at the brilliantly decorated home of the Toymaker himself, the elves, Santa and Mrs. Claus will all board the train to personally visit and take photos with every family onboard. Be sure to whisper your wish for what you're hoping to find under your tree on Christmas morning! After your special visit with the Christmas couple, you'll enjoy chocolate drinks and a yummy treat - delivered by the North Pole Express chefs, dance with the elves, receive a lovely Christmas keepsake and relax for the music-filled ride back to the Depot.
Your North Pole Express adventure will make lasting Christmas memories for you and your family for years to come -- And for even more fun, wear your cozy Christmas pajamas for the ride! The North Pole Express event lasts approximately 75 minutes including the train ride and time spent relaxing onboard the stopped train while at the North Pole.
You'll enjoy chocolate milk, cookies and sing Christmas carols. Listen to a special Christmas story and receive a Christmas gift!
First Class Service!
Enjoy live musical entertainment when you ride with the entertainer in the Chicago & North Western (C&NW) Gallery Car 59 – A End. Take a front row seat as the entertainer sings Christmas songs and reads a special story for everyone on the train!
Ensuring the safety of our crew and our passengers may be the greatest gift we can give this Christmas. In light of lingering public health concerns at this time, North Pole Express ticket sales are currently on hold. Please stay connected with us via social media for further updates!
For More Information
Read over the North Pole Express Frequently Asked Questions!
Tickets and Event Information are available through the ticket call center at (205) 757-8383 .
We can be reached by email at [email protected].
Note: Ticket prices include taxes but not convenience fee. $3.00/ticket purchased on web or $4.00/ticket if purchased through the ticket call center at (205) 757-8383.
Our team has worked hard to ensure a safe and relaxing time for your family onboard our train. Please be sure to follow all verbal directions from your car hosts and adhere to all posted safety and sanitation guidelines on the train and throughout the grounds. The option of wearing a face mask is recommended but not required.
Important:Within the last 14 days, if you have experienced unusual occurrences of fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell or nausea; traveled internationally or to other areas of the U.S. that were under "Shelter In Place" orders; had contact with a person with a positive or presumed positive COVID-19 case, Please Protect Yourself And Others By Choosing To Not Ride The Train At This Time.
Stay on Track!
Upon arrival at the Heart of Dixie Railroad Museum, please stay on track by agreeing to follow these guidelines:
The train ride lasts approximately 60 minutes. Pre-purchased tickets may be safely picked up at the Depot, or tickets may be purchased on-site the day of the event.
Limited Accessible Seating Available:
If someone in your party needs to reserve a space for a wheelchair, please add all other passengers' tickets to your order first and at checkout, you will be asked to add the ADA space reservation to complete your order.
Children 0-24 months ride free of charge though required to sit in an adult’s lap at all times. When ordering your tickets, select "Coach Infant" for no additional charge. If you did not order an infant ticket with your initial order, notify the ticket agent upon your arrival at the Calera Depot that you have a child 0-24 months that will sit in your lap, and you will receive an infant ticket. For your safety, strollers and infant car seat carriers are not permitted aboard the train.
Our train has wheelchair accessible accommodations on the Long Island 2972 and Open Air Car 1121. Wheelchair loading and unloading occurs at the Calera Depot with a MobiLift wheelchair lift. We do not have wheelchair boarding capabilities at stops such as Ozan Winery, Cottontail’s Meadow for the Cottontail Express, or the Pumpkin Patch for the Pumpkin Patch Express. Note: A person in your party must be in a wheelchair to purchase this ticket. This is only a space for a wheelchair, no seat is provided.
Snacks and drinks are available for purchase at our Gift Shop and at the Meadow. Purchases at the Meadow are for cash only.
The Heart of Dixie Railroad Museum's policy is that no food or drinks be brought on the train. Please finish your refreshments before boarding the train at the depot. This policy also applies to any intermediate train stops where food or drinks may be sold.
There are no working restrooms on our vintage railcars. Please use the restroom at the Gift Shop prior to boarding.